Customer Experience for Retail Summit

Organization: IQPC, North America

Venue: MARRIOTT CITY CENTER

Location: Dallas, Texas, United States

Event Date/Time: Oct 21, 2013 / 8:00 am - (CST) End Date/Time: Oct 23, 2013
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Description

Today's retail environment is more competitive than ever before. With the rising adoption of social media, mobile and global competition, the way customers shop and interact with retailers has forever changed. The days of “brick-and-mortar” as an exclusive touch point no longer exist. In fact, 56% of all interactions are multi-channel. In today's world of commoditized products, how can retailers get their Omni-channel strategy right, and capitalize on it as the leading point of differentiation?

We are currently in the process of planning the Customer Experience for Retail Summit. If you are interested in exploring speaking or sponsorship opportunities, please contact Grace Addow-Langlais at grace.landglais@customermanagementiq.com

Join us at this year's Customer Experience for Retail Summit from October 21-23, 2013 in Dallas, TX and learn how to develop a high impact customer experience strategy that drives loyalty, new customers and increases basket size. Plus, we will address how to navigate today's top pressures including show rooming and multi-channel integration so you can stay ahead in today's ever-evolving retail landscape. Save the date!

Venue

650 Pearl Street
Dallas
Texas
United States
MORE INFO ON THIS VENUE

Organizations

IQPC, North America