Field Service 2014

Organization: Worldwide Business Research (WBR)

Venue: Rancho Las Palmas Resort & Spa

Location: Rancho Mirage, California, United States

Event Date/Time: Apr 22, 2014 End Date/Time: Apr 25, 2014
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Field Service is the leading service and support event that attracts senior-level service and support professionals from 15 different manufacturing industries including Aerospace, Medical Device Manufacturing, Hi-Tech Electronic, Semi-Conductor and Capital Equipment, Construction, Automotive, Telecommunications Equipment, Energy, Industrial and Agricultural Equipment and more! Field Service tackles the latest strategies in core service functions including mobility, workforce management, technical support and knowledge management. Additionally be sure to gain as much insight to the new areas hounding service and support professionals all over the world including innovative developments in increasing service revenue, customer soft-skills, technician utilization, developing service leadership and effective mobile resources management.

Attend Field Service 2014 to learn how to:

  1. Enhance the customer experience in order to drive loyalty to new levels
  2. Improve knowledge sharing capabilities, both internal, through video databases and virtual reality, and external, through forums and customer groups
  3. Streamline scheduling capabilities while reducing customer effort and providing additional touch points
  4. Benchmark within your industry in order to determine how you compare to other companies in your space
  5. Determine how to best utilize advancements in technology in order to generate productivity gains



41000 Bob Hope Drive
United States


Worldwide Business Research (WBR)