When choosing KPIs, organizations should select measures that relate to financial, operational, satisfaction and safety areas. KPIs can vary by department or division, however, each identified level should focus on three to five measures, but not more than six. it is important to keep the number of the KPIs small to prevent information overload and distractions, and foster a narrow focus on the key aspects where value is driven. 

Interactive discussion topics and case studies:

1. Systemic Performance

2. Understanding analytics, Key Performance indicators and Key Risk indicators

3. Implementing Key Performance Indicators

4. Implementing analytics

5. Metrics Activation: Documentation and Data Gathering

6. Reporting and communicating result

7. Value Generation: Desicion Making and Improvement 

8. Enablers for working with KPis, KRis, and Analytics

Trainer:

Aurel Brudan, CEO, KPI institute