GLOBAL CONFERENCE ON SERVICE MANAGEMENT 2014
Venue: AURO University
|Event Date/Time: Jan 04, 2014||End Date/Time: Jan 05, 2014|
|Registration Date: Dec 15, 2013|
|Early Registration Date: Oct 15, 2013|
Over the last twenty years there has been a major transformation in the world economy. This has led to shifts in the strategic thinking of businesses world-wide. Along with this shift there has been a dramatic change in the structure of the world economy and in individual countries. Manufacturing has been declining at a rapid pace in many countries while the service sector has been gaining momentum and is becoming the engine for growth and prosperity. This has led to changes in the composition of the labor force and thus the principles that govern the day-to-day operations and management of businesses.
This conference will focus on the challenges, opportunities and prospects of Services as the drivers for growth during this decade. In today’s economy, services lie at the core of economic activity. The explosive growth of services with the help of Technology (IT) has created new frontiers in competition but has also posed challenges and new opportunities for managers of business organizations. This conference will possibly provide answers to many of the challenges that are posed due to the rapid shifts taking place in the service sector of the world economy across most countries. It is equally important that economist, managers, business men, policymakers and academicians understand these issues.
Call for Papers
This conference focuses on the areas listed below and papers and panel proposals are invited in any area of services including delivery, quality, innovation, technology management, best practices, critical success factors, marketing strategies, competition, methods and principles or any other aspect relating to service sector and its impact on business and the economy as a whole.
1. Hospitality & Tourism Management
2. Education Management & Delivery
3. Health Care Management
4. Banking & Financial Services
5. Information, Communication & Technology
6. Retail and Real Estate Management
7. Public Services Management
8. Law and Legal Services
9. Cloud and Mobile Services