Organization: AURO University

Venue: AURO University

Location: Surat, Gujarat, India

Event Date/Time: Nov 23, 2013 / 10:00 am - (GMT +5:30 hours) End Date/Time: Nov 24, 2013
Registration Date: Nov 05, 2013
Early Registration Date: Nov 05, 2013
Abstract Submission Date: Oct 20, 2013
Paper Submission Date: Nov 05, 2013
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“Consumer Protection” refers to protect the consumer from various business malpractices. The main aspect of such Law is to eliminate the exploitation in order to curb unfair trade practices in society. In Today’s, diversified economy, the better organized business sectors enjoy the most powerful position, wherein it becomes easy for such commercial agencies to exploit the consumers. The worst affected victims of business tactics are the consumers and hence they need to be protected through consumer protection laws.  No matter what laws we have in our country but when it comes to its implementation and applicability, awareness in the society is the prime area responsible to its success. Today, growing globalized markets in world economy has developed a high sense to pinpoint the structured laws in the development of consumer protection. Despite of Modern technological advancements that have largely impacted on the quality, viability and safety of goods and services, the fact reveals that the consumers are yet victims of unscrupulous and exploitative practices.  Consumers are exploited in various ways such as selling of defective goods, dubious hire purchase plans, fake business plans, high prices, poor quality, deficient services, black marketing and many more. Exploitation is even more severe in the rural areas as the consumers are illiterate and ignorant of their rights. Above all, the information revolution has thrown newer kinds of challenges to the consumers like e-commerce, cybercrimes, plastic money, etc., which affect the consumer in even bigger way.  In this context, the best way to empower the consumers is to educate them and make them aware about their rights and obligations and these two days National Seminar intends to do the same.


earthspace, Hazira Road, Opp ONGC


AURO University
earthspace, Hazira Road, Opp ONGC

Additional Information

National Seminar calls for conceptual and research papers from academicians, scholars, students, service providers and NGOs in any of the sub themes. These are only illustrative sub topics and paper writers could choose a theme of their choice but relevant to theme of the seminar  1. Globalization, market and the consumer 2. Changing paradigm of Indian markets 3. Changing taste and preferences of the consumers 4. Consumer protection: laws and policies 5. Consumer Protection Act and Empowerment 6. Working of Consumer complaint redressal agencies 7. Services and the consumer (medical. Banking, insurance, electricity etc) 8. Consumer and food safety 9. E-commerce and consumers 10. Financial services and the consumer 11. Sustainable consumption and the consumer 12. Consumer and media 13. Protection to rural consumer and other vulnerable groups 14. Consumer education and awareness 15. Role of NGOs in consumer protection 16. Corporate social responsibility and consumer