Professional Interviewing Skills
Organization: Association of Certified Fraud Examiners
Venue: Mantra on Kent
|Event Date/Time: Feb 17, 2014 / 8:00 am - (GMT +10:00 hours)||End Date/Time: Feb 18, 2014 / 4:25 pm - (GMT +10:00 hours)|
Are people lying to you? Do you know for sure? When do actions speak louder than words? Fraudsters, clients, customers, colleagues and even your own employees may each be hiding something from you. This two-day, interactive course will teach you how to be more effective in asking direct and follow-up questions, while evaluating both verbal and non-verbal responses, so you can detect lies and uncover the truth during interviews.
Auditors, law enforcement officers, human resources professionals and many others have benefited from this course. By learning the fundamental interviewing techniques presented by our expert instructors, you will learn how to get more information from subjects and how to detect deception and read body language during interviews.