Social Media for Customer Care Summit

Organization: Customer Management IQ

Venue: The Crescent San Francisco

Location: San Francisco, California, United States

Event Date/Time: Jan 29, 2014 / 8:00 am - (PST) End Date/Time: Jan 31, 2014 / 5:00 pm - (PST)
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Description

If you’re struggling with how to use social media to deliver exceptional customer care then join our experts to learn how to develop strategies, turn  risks into opportunities, and network with speakers from Nokia, INTEL, Wells Fargo, Ask.com and more.

Learn how to:

  • Make the business case for using social media for customer care to get buy-in from internal influencers and decision-makers
  • Develope strategies for adoption that leverage existing resources, drive internal cultural change and ensure sure you are not getting in over your head
  • Turn the risks of engaging with customers via social media into opportunities for developing a consistent brand voice
  • Address the persistent challenge of using social media well

Download our agenda to see what's in store! http://bit.ly/19kbQtF

Venue

417 Stockton St
California
United States
MORE INFO ON THIS VENUE

Organizations

Customer Management IQ