Social Media for Customer Care Summit
Organization: Customer Management IQ
Venue: The Crescent San Francisco
Location: San Francisco, California, United States
Event Date/Time: Jan 29, 2014 / 8:00 am - (PST) | End Date/Time: Jan 31, 2014 / 5:00 pm - (PST) |
Description
If you’re struggling with how to use social media to deliver exceptional customer care then join our experts to learn how to develop strategies, turn risks into opportunities, and network with speakers from Nokia, INTEL, Wells Fargo, Ask.com and more.
Learn how to:
- Make the business case for using social media for customer care to get buy-in from internal influencers and decision-makers
- Develope strategies for adoption that leverage existing resources, drive internal cultural change and ensure sure you are not getting in over your head
- Turn the risks of engaging with customers via social media into opportunities for developing a consistent brand voice
- Address the persistent challenge of using social media well
Download our agenda to see what's in store! http://bit.ly/19kbQtF