Event Date/Time: Nov 05, 2013 End Date/Time: Nov 05, 2013
Registration Date: Nov 04, 2013
Early Registration Date: Sep 27, 2013
Report as Spam


This conference will discuss what makes a successful delivery strategy and potential challenges which can be transformed into the biggest opportunity seen in the retail and logistics industries in decades. Key themes to be discussed:
  • Implementing efficient strategies: developing processes to make the most of e-commerce
  • Exploring new markets: maximising the potential of cross-border delivery
  • Utilising technology to make delivery logistics more efficient
  • Packetstations: creating an infrastructure that allows customer to fulfil delivery
  • Improving customer satisfaction through a user-friendly returns process



The Aldwych
United Kingdom

Conference Speakers


  1. Thomas Kipp, Chief Executive Officer, DHL Global Mail
  2. Carole Woodhead, Chief Executive Officer, Hermes Parcelnet Europe
  3. Nick Landon, Managing Director Royal Mail Parcels, Royal Mail Group
  4. Carlos Mendes Aguiar, Director Retail and Ecommerce, PostNL
  5. Patrick Gallagher, Chief Executive Officer, CitySprint
  6. Stefan Luginbuhl, Head of Courier, Express and Parcels, Swiss Post
  7. Werner Stengg, Head of Unit – Post and Online Services, European Commission
  8. Alan Barrie, Director of Operations & Technology, International Post
  9. Corporation
  10. Mark Lawrence, Service and Operations Director, Collect +       
  11. Paul Scratchley, Sales Director, Collect +