Total Telecom Customer Experience Summit 2013 (TT Customer Exp Summit)

Venue: Grand Connaught Rooms

Location: London, London, United Kingdom

Event Date/Time: Sep 23, 2013 / 8:30 am - (GMT) End Date/Time: Sep 24, 2013 / 9:00 am - (GMT)
Registration Date: Sep 22, 2013 Time: 12:00:00(GMT)
Early Registration Date: Jul 05, 2013 Time: 17:00:00(GMT)
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Following its successful launch in 2012, the Total Telecom Customer Experience Summit will once again provide insight into the latest trends in customer experience management (CEM) and how these can impact the profitable creation and delivery of telecom services. This is the event for customer experience professionals within the telecoms industry

Join us and learn how to:

  • Deliver profitable CEM programmes
  • Use CEM as a point of differentiation
  • Ensure consistent customer experience across multiple devices and platforms
  • Cost effectively improve customer experience
  • Measure and manage the end-user experience
  • Establish a 360° view of CEM from the operators' perspective
  • Match CEM to changing customer behaviours
  • Deliver a great experience when you don't control the content or service
  • And much more...

Why attend?

  • Engage with the best performing companies
  • Network with expert thought leaders
  • Explore new CEM opportunities
  • Evaluate the latest technology
  • Learn how to adapt business models
  • Form new strategic partnerships
  • Compare products and solutions

"An excellent and inspiring conference with world-class speakers, open to share their thoughts and experience on CEM."

Oliver Milcent, Chief Marketing & Product Officer, Momac


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