World Class Service (#worldclass13)

Organization: Anglia Ruskin University

Venue: Natural History Museum

Location: London, United Kingdom

Event Date/Time: Mar 21, 2013 / 10:00 am - (GMT) End Date/Time: Mar 21, 2013 / 4:00 pm - (GMT)
Registration Date: Mar 20, 2013 Time: 12:00:00(GMT)
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Description

 

Hosted by Anglia Ruskin University and the Institute of Travel and Tourism, this FREE half-day event will give you a chance to hear talks from some of the leading experts of the hospitality and tourism industry, network with colleagues and peers and attend a free workshop on Customer Service Excellence.

Features of the day include:

  • Keynote talk by Fred Sirieix, General Manager, Galvin at Windows
  • Karen Plumb, Director of Sales Strategy, TripAdvisor for Business
  • Paul Riches, Sales Director, Low Cost Holidays
  • Lunch, networking and exhibition
  • Customer Service Excellence workshop
  • Plus the chance to hear about our new and exciting online BA (Hons) in International Hospitality and Tourism Management

Venue

Cromwell Rd
London
United Kingdom
MORE INFO ON THIS VENUE

Organizations

Anglia Ruskin University
East Road
Cambridge
Cambridgeshire
CB1 1PT
United Kingdom

Conference Speakers

 

  • Keynote talk by Fred Sirieix, General Manager, Galvin at Windows
  • Karen Plumb, Director of Sales Strategy, TripAdvisor for Business
  • Paul Riches, Sales Director, Low Cost Holidays

Exhibits included

  • Degrees at Work
  • TripAdvisor
  • People 1st
  • Customer Service Excellence