Venue: Doubletree Hotel – San Diego Mission Valley

Location: San Diego, California, United States

Event Date/Time: Apr 19, 2001 End Date/Time: Apr 21, 2001
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The IT Personnel Crisis:
Finding And Retaining The Skilled Workforce
Information technology continues to increase opportunities for strategic advantage and to increase corporate efficiency. Some researchers and practitioners maintain that the greatest threat to this trend may be the shortage of qualified IT personnel. Others maintain that firms producing new IT applications overlook opportunities to retrain and reassign older workers skilled in legacy technologies. This issue is debated within a context where the IT environment in many businesses is changing from internal development to a buy, outsource and integrate approach to assembling the internal IT portfolio.

This conference is intended to serve as a forum for examining the wide range of key issues related to IT personnel. Emerging issues include the shifting demand for job skills, work arrangements, and organizational human resource policies, while traditional issues include training, job attitudes and behaviors, recruiting and retention, compensation, and ethics.

Is the experience of a shortage of IT personnel varying by industry, geographic location, and policies of individual firms? What opportunities do individual firms have to enhance recruitment and retention of IT personnel? Are there retraining and redeployment strategies that can facilitate the transition of traditional IT personnel into newer and more eagerly sought skill areas? How might intelligent design of IT work be used to increase productivity and ameliorate the need for IT personnel increases?

You are invited to submit empirical or theoretical papers, tutorials, and panel proposals pertaining to recruiting and retaining IT personnel. However, other aspects of information technology and its impacts on computer personnel are also encouraged. Suggested topics include, but are not limited to, the following:

Is there an IT workforce crisis? If so, does it vary by industry, geographic location, or policies of individual firms?
What strategies are most effective for individual firms in attracting and retaining an effective IT workforce?
What is the impact on organizations and individuals of shifting IT functions from primarily building in-house to assembling packaged, outsourced, and customized assets?
How can companies train—but still retain—their employees?
What compensation strategies must be used to attract and retain qualified IT professionals?
What role—if any—should an employee’s IT knowledge base have in determining his or her compensation?
What metrics should companies use in determining the effectiveness of their overall IT human resource strategy?
How have gender and diversity concerns affected the IT workforce?

Submissions may be in the form of one or more of the following: completed research paper, description of research in progress, industry case study, or proposal for panel discussion or tutorial. Research papers must be original, unpublished elsewhere, in the style of MIS Quarterly, and no longer than 5000 words. Include an abstract with the body of the full paper. Research in progress submissions must be no longer than 2000 words in length and include a one-page abstract. Panel and tutorial proposals must include the names and affiliations of panelists who have agreed to participate and a 1-2 page summary of the topic, including a description of how the session will be structured. Industry case studies may report specific strategies being employed or under development to manage the IT Personnel Crisis, or address other issues related to information technology, and should be no longer than 3500 words. All submissions must include a separate title page with each author's full name, affiliation, complete address, telephone, and, if available, fax number and e-mail address. Authors should submit their manuscripts electronically via e-mail as an attachment in Word97/2000 or RTF format; subsequent correspondence with authors will be done primarily by e-mail.

All submissions will be refereed by at least two members of the Program Committee. Papers judged by the review process to be the best candidates for journal publication will be forwarded, with the approval of the authors, to SIGCPR's Computer Personnel or other appropriate journals to initiate a review process.

Accepted papers will be published in the refereed conference proceedings to be distributed at the conference. Full papers will be published in their entirety. Extended abstracts will be published for panel discussions, tutorials, and research-in-progress papers. Authors will be notified of acceptance by December 15, 2000. Authors of accepted papers will have the opportunity to make revisions prior to submitting a final version. Authors of accepted papers will be required to submit a Word 97/2000 or RTF format of the final version or extended abstract, along with a camera-ready printed version. Authors will be required to register for and attend the conference personally to present their papers. All submissions must be received by October 17, 2000. Please email your submission as an attachment in Word 97/2000 or RTF format to the Program Chair, Mark A. Serva, at:


7450 Hazard Center Drive
San Diego
United States