3rd Annual Customer Relationship Management Conference & Exhibition

Venue: TBA

Location: Scottsdale, Arizona,

Event Date/Time: Jan 13, 2002 End Date/Time: Jan 17, 2002
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No matter what business you're in, long term growth and sustainable profitability will depend upon your ability to develop, retain and ensure the loyalty of your customers and partners. Increasingly, line of business executives are becoming involved in what was once the IT manager's domain and are now expected to drive CRM solutions in response to customer demands. Venturing into new CRM territory is no longer an option but a necessity. Delegates will learn how to develop and implement a successful CRM strategy and will be provided with the latest strategies, processes and application and technology solutions to obtain a measurable competitive advantage.


Additional Information

Who Should Attend: Every executive concerned with improving the performance of their organization will benefit by attending, including: CEOs, presidents, general managers and COOs CRM strategists, project leaders and team members Business development executives Strategic marketing management Product management and marketing Database marketing management Senior sales executives Customer care, service and support management Ebusiness managers