No matter what business you're in, long term growth and sustainable profitability will depend upon your ability to develop, retain and ensure the loyalty of your customers and partners. CRM technologies can afford you this competitive advantage, but your ROI will only be realized by advanced planning to ensure implementation success. Venturing into new CRM territories is no longer an option but a necessity. This Summit is your roadmap to proactively developing, implementing and refining your CRM initiatives. Take home tangible ways to use customer information and metrics to drive your business strategies. Hear real world CRM business success stories and accelerate your learning curve by benefiting from the implementation lessons learned by your CRM peers.

Frost & Sullivan's products and services are sold and marketed to CEOs, VPs of Sales and Marketing, Business Development Professionals, and Senior Program and Product Managers. Since our attendees come directly from our database, you are virtually assured of chief executives and top level management in attendance. In addition, the dynamic and interactive nature of our Executive Summits, combined with the resort locale, is the ideal format to attract this class of delegation.