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| Category |
Business: Telecommunications
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| Category 2 |
Computers: Databases
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| Category 3 |
Computers: E-Commerce
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| Contact |
7550 I.H. 10 West, Suite 400
San Antonio, TX 78229
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| Description |
No matter what business you're in, long term growth and sustainable profitability will depend upon your ability to develop, retain and ensure the loyalty of your customers and partners. Increasingly, line of business executives are becoming involved in what was once the IT manager's domain and are now expected to drive CRM solutions in response to customer demands. Venturing into new CRM territory is no longer an option but a necessity. Delegates will learn how to develop and implement a successful CRM strategy and will be provided with the latest strategies, processes and application and technology solutions to obtain a measurable competitive advantage.
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| Additional Information |
Who Should Attend:
Every executive concerned with improving the performance of their organization will benefit by attending, including:
CEOs, presidents, general managers and COOs
CRM strategists, project leaders and team members
Business development executives
Strategic marketing management
Product management and marketing
Database marketing management
Senior sales executives
Customer care, service and support management
Ebusiness managers
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