Business Process Modelling, Analysis & Design (BPMod)

Venue: Jurys Clifton Ford Hotel

Location: London, W1G 8DN, United Kingdom

Event Date/Time: Mar 10, 2004 End Date/Time: Mar 12, 2004
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Speaker: Kathy Long

Learning Objectives - • When to use Business Process Modelling
• The steps in the Process Modelling project• A solid understanding of practical process modelling and analysis techniques • How to avoid creeping scope and analysis paralysis • The recommended tools currently available • How to start and when to stop • How to develop critical measures for evaluating business process performance • How to run breakthrough thinking sessions • How to sanity-check your innovations • Techniques for defining and understanding process boundaries and interfaces. • Discover the value of process vs. functional improvements for competitive advantage. • Understand the importance of properly managing the "people" aspect of process redesign
Workshop Outline – Introduction to Business Process Management – Define Process Vision & Scope – Capturing Process Knowledge – Modelling Current Process – Business Process Modelling Techniques – Measuring Processes – Analysing Processes – Creating New Processes – Designing New Processes – Validating New Processes – Selection of Tools


Additional Information

£1245 + VAT