1st Annual International Summit on Achieving Workforce Excellence (Wrkfrc2002)

Venue: Seaport Hotel and World Trade Center

Location: Boston, Massachusetts, United States

Event Date/Time: Oct 08, 2002 End Date/Time: Oct 09, 2002
Registration Date: Oct 08, 2002
Early Registration Date: Sep 06, 2002
Report as Spam


Your Most Valuable Asset

We don’t need to tell you that your workforce is important. Fundamentally, health care is about people taking care of people. You know that your workforce is your most valuable asset.

What you may not know is what to do to ensure that your organization can attract, retain, and develop a skilled and energized workforce.

There are many issues looming before you—an aging labor pool, a shortage of qualified professionals, conflicts among specialties, perverse incentive systems,inefficient work processes, changing attitudes about careers in health care—all of which threaten to undermine the satisfaction, morale, and productivity of your workers.

The challenges are significant, but they are also solvable. We know this because we have found pockets of excellence in health care in which staff are valued, turnover is low, and the pool of potential workers is more than sufficient.

Representatives from these pioneering organizations will share their ideas and experiences at the 1ST Annual International Summit on Achieving Workforce Excellence. IHI has teamed up with the American Hospital Association to present this showcase of innovative ideas and practical solutions to the workforce issues facing all health care organizations today.

You'll learn how to:

Broaden your base of prepared professionals
Improve the retention of quality health care employees
Redesign work to improve patient outcomes and increase staff satisfaction
Create a framework of strong leadership, a culture of trust and flexibility, and a spirit of cooperation
Instill “joy” and “fulfillment” into your organization’s culture
Reduce your voluntary turnover and vacancy rates
Develop positive communication and collaboration between nursing leadership, hospital leadership and physicians
Integrate human resources planning throughout your organization
Utilize standard measurement tools for assessing attitudes about work and retention
Use human-centered design of tools, processes, and spaces
Partner with the community as a recruitment strategy and become an “employer of choice”
Leverage the diversity of your workforce


200 Seaport Blvd
United States