Implementing Best Practices within Shared Services Centres

Venue: Swissotel London

Location: London, United Kingdom

Event Date/Time: Oct 01, 2002 End Date/Time: Oct 01, 2002
Registration Date: Sep 15, 2002
Early Registration Date: Sep 15, 2002
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Description

A free one-day workshop on embedding best practices and performance metrics in European shared services centres. Case studies and metrics from Hackett Best Practices’ benchmark database of over 2,000 global companies provide a framework for executives charged with designing, implementing and managing shared services. Advance reservations required; no vendors permitted.
- Shared Services Delivery Model: A Conceptual Framework
- Shared Services Delivery Model: Real-Life Experiences
- Service Centre Design: Understanding Alternatives
- Service Centre Design: Making the Difficult Choices

Venue

Temple Place
London
United Kingdom
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Additional Information

1 October 2002 – Swissotel London (London, UK) 4 October 2002 – Sheraton Hotel Airport (Frankfurt, Germany)

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