Information Quality Conference 2003 (IQ 2003)

Venue: Hilton San Diego Resort

Location: San Diego, California, United States

Event Date/Time: Sep 08, 2003 End Date/Time: Sep 12, 2003
Registration Date: Sep 07, 2003
Early Registration Date: Jul 25, 2003
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What is the ROI of sound Information Quality Management?

In a word: High!

Seven IQ speakers (who were allowed to share their benefits) at The 13th Information Quality Conference in San Diego (Sept 8-12, 2003) have documented savings of $576,925,000 as a result of their IQ Initiatives. That’s more than One-Half Billion Dollars savings of waste and lost productivity:

· Time recovering from process failure caused by bad data
· Spending time to verify and correct data or hunt for it
· Duplicate customer mail outs
· Multiple updating of changes in redundant files
· Scrapped materials due to inaccurate product specs
· Fines for noncompliance to regulations from missing data
· Cost to recover unhappy customers, etc.
Not only that, some practitioners will share how their opportunity gains have been even greater than direct savings!!! Opportunity gains like:
· Increased sales due to higher quality customer data
· Increased Customer Lifetime Value due to decreased customer alienation
· Increased decision effectiveness, etc.

Organizations without sound information quality management are wasting from 10% to more than 20% of their operating revenue or budgets in process failure and information scrap and rework due to poor quality information!

In this time of economic downturn, aren’t the best costs to eliminate the costs of waste?
This Conference is pertinent for every organization requiring information. It is for you if you:

· Do not like to see people and money resources wasted because of poor quality information
· Desire to be state-of-the-art in business excellence
· Care about your customers and customer satisfaction
· Care about the bottom line & real shareholder value
· Are willing to be a change agent for business excellence

Where is your organization investing?
- In costs of recovering from process failure, doing things over and information scrap and rework?
- Or, in improving processes to prevent costs of waste from poor quality information?

Be part of the Information Quality revolution—Not for Information Quality sake, but for Business Quality sake!


Larry P. English, Chairperson


1775 East Mission Bay Drive
San Diego
United States

Additional Information

See web site for details on pricing and registration.