Restoring Trust to Advance Mission and Improve Margin in Your Health Care Organization (2nd Annual) (TPHN0204)

Venue: Harvard School of Public Health

Location: Boston, New York, United States

Event Date/Time: Feb 25, 2004 End Date/Time: Feb 27, 2004
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Program Directors
David A. Shore, PhD
Director, Trust Initiative
Associate Dean and Executive Director
Center for Continuing Professional Education
Harvard School of Public Health

Marc J. Roberts, PhD
Professor of Political Economy
Department of Health Policy and Management
Harvard School of Public Health

Joseph R. Betancourt, MD, Director for Multicultural Education, Senior Scientist, Institute for Health Policy, Massachusetts General Hospital and Harvard Medical School
Roger J. Dow, Senior Vice President, Global and Field Sales, Marriott International, Inc.; author of The Trust Imperative: The Competitive Advantage of Trust-Based Business Relationships
Michael J. Dowling, President and Chief Executive Officer, North Shore-Long Island Jewish Health System
Dana Gelb Safran, ScD, Director, The Health Institute, Tufts-New England Medical Center

Health care providers and the health care industry have two main objectives to achieve through building trust: advancing mission and improving margin. This second annual offering draws on lessons learned over the past year and builds on a firm foundation to propel health care professionals to the next level on the trust learning curve. Come to this program for specific, how-to guidance and clear explanations of translating trust-building into ROI improvements.

Who Should Attend
Clinicians, administrators, and executives throughout the health care industry


677n Huntington Ave
New York
United States

Additional Information

CME Credit The Harvard School of Public Health is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. The Harvard School of Public Health takes responsibility for the content, quality, and scientific integrity of these CME activities. The Harvard School of Public Health designates this educational activity for a maximum of 16 category 1 credits toward the AMA Physician's Recognition Award.