Raising Customer Retention in Financial Services (CRFS 2004)
Venue: Rydges Jamison
Event Date/Time: Nov 17, 2004 | End Date/Time: Nov 18, 2004 |
Registration Date: Nov 17, 2004 | |
Early Registration Date: Oct 08, 2004 |
Description
Build a targeted retention campaign
Measure and improve customer satisfaction
Reduce your customers' propensity to look elsewhere
Implement proactive loyalty programs that work
Empower your staff to harness customer retention