Automotive Customer Retention Forum

Venue: Earls Court

Location: London, United Kingdom

Event Date/Time: Apr 12, 2005 End Date/Time: Apr 13, 2005
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Description

Q: How can dealers and manufacturers work together to manage a superb customer experience from point of sale to repurchase?

A: By attending a conference built on intensive research with the UK motor industry to tackle need-to-know issues for retaining the business and potential value of your existing customers.

This is a must-attend event for anyone responsible for maximising revenue from existing automotive customers to benchmark, brainstorm and network with your industry peers.

Profit from a winning combination of on-the-ground experience and forward-looking viewpoints, including:

. Brian Kelly, Aftersales Director, Jaguar and Land Rover UK
. Ray Diggins, Group Marketing Manager, Park’s Motor Group
. Michael Goode, Aftersales Director, BMW Park Lane
. Rob Malyn, Head of Consumer Dialogue and Business Intelligence, General Motors Europe

Venue