You've quizzed your consumers, done your market research and worked hard to combine your data sources. Are you now grappling with the diverse challenges of integrating insight into your business cycle? Can you be sure that your communication levels, both internal and external are up to scratch? Do you have the tools to effectively market your products to a more sophisticated and complex consumer?

Just a few of the speakers sharing their insight:
- Crispin Beale, Head of Research, Planning & Development, Post Office
- Caroline Osborne, Consumer Insight Manager, Sainsbury's
- Tim Barker, Customer Insight Manager, BA
- Doug Read & Adam Joseph, Metro Urban Life Case Study
- Peter Duffy, Insight Director, Barclays

Robin MacKenzie, Director of Marketing Strategy, BT