Government contact centres 2005 (GCc2005)

Venue: Duxton Hotel

Location: Wellington, New Zealand

Event Date/Time: Apr 27, 2005 End Date/Time: Apr 28, 2005
Early Registration Date: Mar 18, 2005
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Description

Don’t miss the 2nd conference in this successful series. It has been designed to help the New Zealand Government share insights, capabilities and research in contact centre management and service delivery excellence. Through presentations from the winners of the CRM Contact Centre and TUANZ Contact Centre awards, you will learn how to drive best practice in your workforce and how to take your strategies to the next level. Don’t forget to attend the workshops on Leading Edge Team Building Tactics for Retaining and Rewarding Staff. and The Advantages of Outsourcing Government Contact Centres
This great opportunity will equip you with the ideas and knowledge needed to improve quality assurance.

Venue

Duxton Hotel
170 Wakefield Street
Wellington
New Zealand
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