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Government Service Delivery is dedicated to providing you with practical insights into Australia’s leading public sector organisations. Learn innovative ways for you to not just provide, but facilitate services effectively by leveraging internal and external resources. You will discover how integrated service delivery, through partnerships and whole-of-government models, are working in practice. The nation’s foremost departments will examine how they are streamlining service delivery by driving implementation to the forefront of policy and program design. The agenda features a one day masterclass with international speaker, John R Allen, one of North America’s foremost authorities on performance measurement, strategic and business planning, and program evaluation. Don’t miss the opportunity to attend two executive tutorials that will discuss how to accomplish government by network – the New Public Management Imperative and how to partner effectively with communities: achieving better community engagement strategies.
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