Customer Retention in Financial Services (CRFS05)

Venue: Sydney Marriott Hotel

Location: Sydney, NSW, Australia

Event Date/Time: May 24, 2005 End Date/Time: May 25, 2005
Early Registration Date: Apr 08, 2005
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Description

At IQPC’s practical case-study driven conference you will discover how to:


Understand what exact factors make a customer loyal

Embed a culture within the business that puts the customer first

Use best practice techniques to maximise your retention rates

Drive more value from existing (and high value) customers

Ensure profitable, effective customer contact

Implement the right systems for your business

Venue

36 College Street
Sydney
NSW
Australia
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