Last year’s conference brought together over eighty participants to demonstrate, compare, and benchmark the successes they have achieved applying Business Intelligence to operations in the fields of revenue assurance, billing, CRM and business strategy.

Featuring seventeen operator case studies and presentations from senior figures including:

· VP Information Systems Postbilling, DEUTSCHE TELEKOM

· Head of the Business Intelligence Skill Centre, FRANCE TELECOM

· Head of ICT Customer Management Delivery, BT

· Head of Information Management, VODAFONE UK

· Vice President Commercial Intelligence Europe, T-MOBILE GERMANY

· Head of Marketing Analysis and Planning, JSC VIMPELCOM

With further case studies from COLT TELECOM, BELGACOM, SONOFON, O2 IRELAND, SUNRISE, and T-MOBILE CZECH REPUBLIC

And two North American operators offering an insight into their advanced BI operations -

· Director – Business Competitive Intelligence, SBC

· Regional Director Customer Services Delivery, TELUS INC

30 September - workshop hosted by IBM 15% Discount avaiable until 3 August 2005 (Save up to £369.70!)