By attending the inaugural Business Process Management for Telecoms conference. Not only will you learn the “how to” of BPM - from those charged with process improvement, you’ll also gain insight into the competitive business benefits that BPM is yielding. With 16 practitioner case studies, including T-Mobile, BT Wholesale, Motorola Networks Business, AT&T, SFR, and Cesky Telecom, and unparalleled interactive networking sessions, discover how you can:



· Gain executive buy-in and support for your BPM projects from above and below: Effectively communicate the ROI of BPM to leverage process improvement strategies to overcome employee resistance to change

· Combine Six Sigma and Lean principles with BPM for a unique, adaptable methodology specifically designed for your company.

· Increase your service levels to retain current customers and continue to recruit new customers: Utilize BPM to reach the customer both quickly and efficiently, bringing your new products and services to market faster

· Leverage technology to improve the effectiveness of BPM automation; Gain a universal understanding of technical tools such as eTOM, OSS, BSS, and 3G: Get the need-to-know facets of BPM modelling and design

· Meet regulatory requirements like Sarbanes-Oxley (SOX) to streamline F&A processes