destination CRM 2006 (destination CRM 2006)

Venue: San Jose Marriott

Location: San Jose, California, United States

Event Date/Time: Sep 17, 2006 End Date/Time: Sep 19, 2006
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Description

Are you getting the most out of your CRM initiatives?
Find out at CRM magazine’s first industry conference for senior-level executives. Learn how to optimally apply sales, marketing, and customer service tools and techniques by utilizing the right mix of people, processes, and technologies. Discover industry best practices from highly regarded experts, thought leaders, and best-in-class organizations. Meet and exchange ideas with professionals who have successfully deployed CRM best practices, systems, and strategies. And see how to avoid and overcome some of the biggest obstacles that can derail any CRM initiative.

At destination CRM 2006, you will learn:

• Best practices for sales, marketing and customer service
• Insights into how to integrate sales, marketing and customer service for maximum impact
• Tips on getting your CRM’s people, process, and technology mix right
• Ways to set and achieve a meaningful CRM value proposition
• How to maximize your CRM return on investment
• Common CRM pitfalls and how to avoid them
• The latest technologies, including how to build an "always-on, always connected" real-time CRM environment
• The 2006 winners of CRM magazine’s Market Leader awards

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