GLOBAL SOURCING 6th ANNUAL BPO CONFERENCE

Venue: MILLENNIUM GOUCESTER HOTEL

Location: LONDON, LONDON, United Kingdom

Event Date/Time: Jun 29, 2006 End Date/Time: Jun 30, 2006
Registration Date: Jun 27, 2006
Early Registration Date: May 29, 2006
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Description

GLOBAL SOURCING - THE NEXT WAVE
EMRG'S 6th ANNUAL BPO OFFSHORE CONFERENCE
LONDON JUNE 29th, 2006

Outsourcing business processes to offshore locations to reduce cost, improve service quality and enhance operational efficiency

Speakers include:

Patrick Mina, Chief Executive Officer (CMS), Marsh
Nick Midgley, Head of Customer Relations, Groupe Redcats
Betsy Bassis, Program Director Offshoring, Centrica (British Gas)
Chris Spackman, Head of Audit, Barclays Bank
Adrian Biggs, Head of Offshoring Programs Allianz
John Packham, Operations Director (Offshoring) Zurich Financial Services
Michael Clark, Head of Business Process Optimisation, Nestle
Hong Gang, Managing Director, Gartner (China)
Richard Copley, Director, Homeloan Management Ltd
Gerard Whelan, Head of Customer Services, Nectar Cards
Bill Thompson OBE, Managing Director, Clyde Blowers (China)
Richard Bodin, Business Director, Jet2.com
Themes and topics covered include:

China Rising: The Next BPO Frontier
Managing the Extended Enterprise: Information Risk, Internal Audit,
Governance, Compliance & Assurance issues
Best Practices in Process Migration / Transition Management
Migrating an Onshore Shared Service Centre to an Offshore 3rd party
Supplier
Pricing, Measurement & Benchmarking
Applying 6 sigma tools: Quality and Continuous Process Improvement
Streamlining existing processes: The technological challenge,
Automation, end to end processing, work flow tools
For more information and to register go to http://www.emrgind.com/

send an email to, info@emrgind.com or call +44 207 397 8338

Venue

HARRINGTON GARDENS
LONDON
LONDON
United Kingdom
MORE INFO ON THIS VENUE

Additional Information

END USER RATE : £195 + VAT SUPPLIER RATE: £195 + VAT