Second International Conference on Services Management, Theme: Entrepreneurship and Innovation (Sconf2007)

Venue: Radisson Hotel

Location: New Delhi, New Delhi, India

Event Date/Time: May 24, 2006
Abstract Submission Date: Sep 15, 2006
Paper Submission Date: Nov 30, 2006
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THEME: Innovation and Entrepreneurship

About the Conference

The nature of entrepreneurship and investments in innovation have an impact on competitiveness of a nation. Globally there is a growing yearning for sustainable businesses. There is a need to re-look at entrepreneurial initiatives which match with the local context. Countries require entrepreneurial solutions addressing their cultural and socio-economic complexities. Innovation needs to be hence linked to the local context and tracked in various functional areas in the services sector. The developed economies have been seedbeds of entrepreneurship which has resulted in firms transcending national boundaries. This conference attempts to explore the dynamics of entrepreneurship and innovation in the services sector. Emergence of business potential in emerging economies such as China, India, Brazil, Eastern Europe has led to emergence of strategies such as outsourcing, mergers and acquisitions, franchising, strategic alliances, management contracts etc. This conference attempts to debate the management challenges for initiating and sustaining successful entrepreneurship and innovation in the services industry.


Track I: Entrepreneurship in Emerging Areas in Services Industry
This track explores the dynamics of entrepreneurship in emerging areas such as ITES, Retailing, Real Estate Management, Biotechnology and Hospitality among other service sectors. The papers could be empirical or theoretical contributions. Papers reflecting best practices and submission of case studies on excellence are welcome. Studies based on impact of globalization branding, creation/death of enterprises, alliances, mergers and acquisitions across various areas are invited.

Some of the areas which would be explored in this track are:

• National innovation systems for growth of entrepreneurship across countries
• What have been the driving mechanisms for emergence of entrepreneurship in segments such as biotechnology, ITES,
telecommunication, real estate management, hospitality?
• The emergence of multinationals with Asian origins
• Forms of entrepreneurship initiated by developed countries to expand in emerging economies
• Impact of culture on entrepreneurship in emerging areas such as ITES, biotechnology, and Research across various segments.
• Why have certain countries been able to leapfrog in certain service industry categories — sector wise or focused industry
research papers are welcome
• Role of technology and its impact on entrepreneurship in emerging service sectors
• Dynamics of entrepreneurship in high tech areas.

Track II: Public Private Partnerships in the Services Industry
Best Practices across various service sectors are invited. The track explores nature of such partnerships, critical success factors, role of the private sector, role of government across various economies.

Some of the research questions which can be explored are:

• What is the role of various institutions on emergence of public private partnerships – studies across various service sectors are
• What is the nature and form of such organizations?
• What is the nature and source of funding of such partnerships?
• Case studies across various industry sectors across developed and developing countries are welcome.

Track III: Sustainable Entrepreneurship Practices in Services Industry
Cases are invited for sustainable entrepreneurship practices in services sector. Papers are invited on use of development of sustainable services, sustainable technologies, challenges faced by such firms and documentation on outstanding business practices on sustainable entrepreneurship, environmental concerns, concerns for society.

Some of the research questions which can be explored are:

• How can the corporate firms move towards the sustainable development paradigm?
• Exploration of factors which could help the firms make a shift towards this segment.
• Role of international organizations such as World Bank, UNIDO, UN, ADB to facilitate movement towards sustainable
development approach for the corporate firms.
• Role of financial institutions industry associations, civil society, NGO’s to initiate a shift towards sustainable development
• Case studies documenting test practices across various service sectors and services related with manufacturing segments are

Track IV: Innovation Across Various Services Sectors
This track explores innovation in services industry across various functional areas such as marketing, finance, HR, supply chain practices, production, and technology. The track also explores issues related with models of funding of these innovations. Papers are also invited on the role of government, venture capitalists, public and the private sector. Models of managing innovation in both nascent and mature industry sectors are invited.

This track invites submissions on some of the following areas of services industry:

• Innovations across various functional areas such as marketing, finance, HR, operations, technology strategy in services industry
and service businesses associated with manufacturing firms.
• Managing of innovation in old and established firms — corporate entrepreneurship and its manifestation
• Paradigms of management of innovation in mature industry
• Paradigms of management of innovation in emerging industry
• Mechanisms of institutionalizing innovation in a country, industry and firm level

Track V: Emergence of Clusters in the Services Sector
The clusters are geographical proximate groups of inter connected companies, suppliers, services providers and associated institutions in a particular field, linked by commonalities and complementarities. Papers are invited on the following aspects:

• Impact of clusters on productivity of the firms/industries
• Impact of clusters on capacity for innovation
• Impact on new business formation
• The role of the government and the private sector in emergence of such clusters.
• Role of science parks
• Academic - Industry partnership and relationship with clusters
• Innovation in Services in the Manufacturing Sector
• Value added services in automobiles sector

Track VI: Ethics and Entrepreneurship
This track explores the relationship of ethics and entrepreneurship. The track would assess issues related with emergence of new forms of organization, management paradigm and role played by various institutions such as the government, society, religious groups, NGO’s.

Some of the research questions which could be addressed in this track are:

• Emerging paradigm/models for ethical entrepreneurship
• Exploring the need for ethical practices
• Regulatory mechanism and implementation of ethical models of businesses
• Recognition and reward for implementing ethical businesses
• Factors facilitating and impeding shift to ethics based businesses.
• Spiritual interface to Business — The New Paradigm

Panel Discussions
Panel discussions would be organized in the area of best practices in marketing, HR, finance, telecom and the Industry leaders would participate. These would be chaired by eminent people from academics and industry.

Eminent persons from academics and industry.
Conference Registration
*Early Bird Normal *Early Bird Normal
Academic Members Rs.3500 Rs.4500 $200 $250
Non Academic Members Rs.5500 Rs.7000 $250 $300
Students Rs.2000 Rs.3000 $100 $150
* For early bird registration, please register before February 15, 2007
* For papers to be included in the proceedings, please register before February 15, 2007

Registration closes May 10th, 2007

The fees would include conference proceedings, lunch on both the days.

A registration form is sent along with this announcement brochure. The form can also be downloaded from the conference web site. The completed form, along with the registration fee should be sent to the Conference Co-ordinator. Payment can also be made through any of the following modes: local cheque/bank draft and pay order favouring Institute for International Management and Technology and payable at New Delhi.

Online registration also available on conference website

Registration confirmation

Confirmation of registration will be sent upon receipt of the completed registration form and payment.

Cancellation and substitution policy
No cancellation or refund will be possible after a firm registration has been made. However, substitutions may be made. Please indicate, by 10 May 2007, the name and other necessary details, of the delegate who will replace the original registrant.

Call for Papers
Papers are invited on the listed themes. The papers may be in the form of empirical research, theoretical models based on extensive research, case studies, documentation of best practices among other aspects. Papers are invited both from practioners and academics. Paper must be submitted in the MS Word format as an email attachment.
The paper should not be more than 5000 words. The abstract should be about 200-250 words.
Author guidelines are available on conference website

Send your abstract and Paper submissions at the following address as an e-mail attachment. Please indicate the Track for which you are sending the submission.

Important Dates

Submission of Abstracts
September 15, 2006

Communication of Acceptance of Abstracts
September 30, 2006

Submission of Complete Paper
November 30, 2006

Confirmation of Paper Acceptance
January 15, 2007

All selected papers will be printed in the proceedings.

Conference Chair Prof. Vinnie Jauhari
Conference Management Team Prof. Kamlesh Misra
Prof. Venkatesh Umashankar
Prof. Kamal Manaktola
Prof. Sudhanshu Bhushan
Conference Co-ordinator Mr. Ashok Kumar Sahu

Contact Us

For any information, please reach us at Conference Co-ordinator

Institute for International Management and Technology
336, Udyog Vihar, Phase-IV,
Gurgaon-122001 (India)

Phone: +91-124-2397783, 4014165
Fax: +91-124-2397288