Telecoms Churn Management and Customer Retention 2006

Venue: London

Location: London, United Kingdom

Event Date/Time: Nov 28, 2006 End Date/Time: Nov 29, 2006
Early Registration Date: Oct 03, 2006
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New customers are now a rare commodity in the European Telecoms sector. The majority of core voice markets are saturated and business development emphasis has long since shifted from seeking fresh customers, to attracting those of other operators whilst trying to retain their own.

Following on from last year’s highly successful conference, Telecoms Churn Management and Customer Retention 2006 will once again provide key solutions to operators and provide a strong platform for future development. This timely and essential event will cover the very latest case studies and strategic advances in this field including branding, data management, customer service, new technology solutions and more.

Learn from cutting edge case study based presentations from leading industry professionals including:
- Dr. Clemens Schäffner, Head of CRM Analytics & Strategy, O2
- Neil Blakesley, Head of Marketing Strategy & Insight, BT Global Services
- Ulrich Heider, Senior Marketing Manager, Vodafone
- Catherine Becker, Media Director, AdConnection


Additional Information

For further information: Please visit, call +44 (0)20 7753 4201 or email