2nd Middle East Customer Care Excellence Awards (Customer Care)

Venue: Beach Rotana Hotel Abu Dhabi - UAE

Location: Dubai, United Arab Emirates

Event Date/Time: Feb 27, 2007 End Date/Time: Feb 27, 2007
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In the world today, customer service makes all the difference between an organization's success and failure; it is very often the benchmark on which good organizations and great organizations are differentiated.

The 'Middle East Customer Care Excellence Awards' aim to promote excellence, best practices and innovation in Customer Care & Service, and to showcase their vital importance in the regional economy.

The awards will highlight both business and government organizations that have consistently:

Exceeded customer expectations

Set new standards for customer care and service

Improved their service record through innovative practices and

Raised the overall customer experience from 'customer satisfaction' to 'customer delight'