3 Interactive Courses Off ering
the Latest on Strategic Planning, Performance Measures and Performance-Based Budgeting

FEATURING MULTIPLE TRAINING WORKSHOPS & BEST PRACTICE CASE STUDIES ON:
• Lean Six Sigma Deployment

• Managing Process Improvement Projects

• Building and Leading Process Improvement Teams

• Voice of the Customer

• Risk Management for Process Improvement Projects

• Managing Change and Creating Stakeholder Buy-In

The 2006 National Summit on Process Improvement for Government will be hosted at the Performance Institute in Arlington, Virginia, just one block east of the Courthouse stop on the Orange Line of the D.C. Metro. A public parking garage is located inside of the building. Continental breakfast and a catered lunch will be provided for delegates on each day. The Performance Institute 1515 N. Courthouse Rd., Suite 600, Arlington, Virginia 22201 703-894-0481 A limited number of rooms have been reserved at the Holiday Inn Rosslyn at Key Bridge for the prevailing government per diem rate of 192.* Please call the hotel directly to use code ILCORPER when making reservations at the hotel. The hotel is conveniently located one block from the Rosslyn Metro station. *Hotel Rate Subject To Change Holiday Inn Rosslyn at Key Bridge 1900 Fort Myer Drive Arlington, VA 22209 1-800-368-3408