Expertly led by Dr Kate Andrews, Partner Intellectual Capital, BDO Kendalls.

* Understand the fundamental differences between a librarian and knowledge manager and how the roles complement each other
* Assess the main skills sets required when recruiting a knowledge manager
* Analyse the implications of merging KM and library services
* Learn how to seamlessly merge KM and library services
* Communicate both your library and KM strategies to the end-user
* Hear practical case studies from the field
* Build a strategic and tactical plan for harnessing KM and library services to drive organisational learning