Retail Banking in Europe

Venue: Renaissance Penta Vienna

Location: Vienna, United Kingdom

Event Date/Time: Mar 13, 2007 End Date/Time: Mar 14, 2007
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Competition in the retail banking marketplace is becoming ever more intense as both new entrants and established players strive to retain existing clientele whilst attracting customers away from competitors.

Key topics from last year's event include:

How is the structure of the industry changing? Will we see increased M&A activity?
Developing a blueprint for growth: where do opportunities lie?
In light of increased commoditisation how will your bank differentiate its products?
Does scope remain for large-scale efficiency gains?
Coping with a proliferation of channels: how can integration be ensured?
How can you successfully identify and implement appropriate customer service strategies?
Last year's conference had over 220 attendees and highlighted speakers such as Sir Brian Pitman Senior Advisor of Morgan Stanley, Tim Pile Chief Executive of Sainsbury's Bank, and Eli Leenaars Member of the Executive Board of ING Bank.

For the 8th annual conference in March 2007, we are interested in hearing your ideas and suggestions. We want to know what topics are most relevant to your business and which speakers you would most like to see present. To get your ideas heard, please email us at