The 9th Annual Conference for Help Desk Professionals (HDPC)

Venue: Pointe South Mountain Resort

Location: Phoenix, Arizona, -

Event Date/Time: Oct 22, 2007 End Date/Time: Oct 24, 2007
Registration Date: Oct 22, 2007
Early Registration Date: Dec 01, 2006
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Leaders of help desks, service desks, and technical support centers for internal and external customers come together yearly at the 9th Annual Help Desk Conference and Expo to learn, share, and synergize as a community of practice!

The event delivers unprecedented educational opportunities for all levels of service and support professionals. The mission is to significantly contribute to your goals to establish advanced service and support centers and service portals.

This year's program is an exciting mix of facilitated networking, case studies from advanced support organizations and invited professionals sharing their expert perspectives on key practices and trends. Attendees will learn about the options available to help heighten the performance of their service and support organizations. They'll have access to expert-led sessions and case studies.

From fine tuning an existing help desk to advancing a selfservice portal, you'll find the tools and perspectives needed to do it right! Join us for this exclusive event designed specifically for leaders of support professionals and their challenges.