2nd Annual Call Center Summit 2007

Venue: Atlanta

Location: Atlanta, United States

Event Date/Time: Jan 22, 2007 End Date/Time: Jan 25, 2008
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2nd Annual Call Center Summit, you’ll hear from more than 40 call center experts sharing first hand knowledge on how they are giving their organization competitive advantage through customer service excellence. Two tracks—one devoted to customer service and call center performance metrics, and the other devoted to call center technologies—give you advice and lessons learned on applying tools and strategies to help you obtain world-class call center status.