HR Service Delivery

Venue: Swissôtel Sydney

Location: Sydney, NSW, Australia

Event Date/Time: Nov 28, 2006 End Date/Time: Nov 29, 2006
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HR has to be run like a business because it is a business!

As a HR professional, you would also agree that to be considered a core function in your business, your HR has to be freed from the transactional burdens –while boosting your return on investment - so that you may focus on value-adding, strategic functions. But how?

While it is easy to see that the combination of technology and employee self service provides a cost-effective channel to deliver instant, people-friendly solutions, getting it right is never as simple. Set-up costs are high and the benefits of employing the latest technology will only go to waste if your staff refuse to use it. There is still much to be learned in this field, and yet there are no acceptable excuses for costly mistakes as your business is always scrutinizing your bottom line.

This strategic event will provide a platform Senior HR Executives to engage in a forum with leaders across industries and explore the strategies that drive improvements in the HR service delivery. Attendees will benefit from best practice case studies from national and global icons, new thinking, and recent case studies around the intricacies of freeing up HR from the transactional processes with technology and ESS. Gain knowledge on how you can:

•Plan, implement and manage your HR Shared Services Centre
•Create your managerial self service
•Boost client satisfaction
•Manage the transition between systems
•Meet localised needs with a global HR platform
•Measure the effectiveness and impact of your HR Shared Services Centre


Additional Information

For more information please contact IQPC and quote Priority Code C*100/LP Phone: (02) 9229 1067 Email: Or Visit the Website: