Optimising Contact Centre Performance

Venue: Sydney

Location: Sydney, NSW, Australia

Event Date/Time: Feb 11, 2009 End Date/Time: Feb 11, 2009
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Description

What will you learn? • Strategies to optimise workforce performance • Tips on how to become an employer of choice • Retention strategies to engage a wide agent demographic • Best practice lessons on career pathing and professional deve

Venue

Sydney
Sydney
NSW
Australia
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