Customer satisfaction is increasingly becoming the key to differentiating your product from the competition. Now more than ever, it is imperative to design newer customer centric service strategies to ensure you stay ahead of the competition

Are you successfully ensuring customer satisfaction while maintaining profitability?
Interlog Summer has been completely revamped to ensure you get the solutions you need to develop your service organization. Industry thought leaders provide you key insight, successful case studies and indulge you in discussions that will ensure you walk away with workable strategies on:

Increasing your share of your customers’ business through loyalty and retention programs
Developing efficient reverse logistics programs to reduce costs
Implementing effective inventory and logistics models to maximize your ROI
Evaluating outsourcing models that will supplement your core competencies
Handling the changing compliance and regulatory environment

Already confirmed speakers include:

Timothy Saur, Vice President of Operations, Durst Image Technology US

Dominick Martelli, Director of Global Inventory, Unisys

Robert Lancaster, Director Customer Support, L3 Communications

Ashley Hall, Global 3PL Outsourcing Manager, Intel

John Neidermire, Director of Transportation, Imation

Kevin Wrenn, SVP Operations, Fujitsu Computer Systems

Steve Rogers, Senior Director Global Logistics Services, 3Com

Tom Sunseri, VP/GM Service Supply Operations, Unisys