GOVERNMENT CONTACT CENTRES – NZ 2007
Venue: Duxton Hotel
|Event Date/Time: Apr 30, 2007||End Date/Time: May 01, 2007|
Mid and Post Conference Workshops I 30 April & 2 May 2007
Venue I Duxton Hotel, Wellington
Spending your working day on recruitment rather than improvement?
Don’t have time to train?
Struggling to manage change?
If this is you, then you need to attend IQPC’s Government Contact Centres NZ 2007. The only conference designed for the Public Sector.
Hear award winning case studies from NZ's most celebrated contact centre leaders & award winners, including an international case study from the Australian Tax Office, an ATA award winner and three TUANZ award winners!
Not only do we have world class program but we have also designed these unrivalled TUTORIALS covering these pressing topics:
• Productivity Improvement
• Quality Coaching and Cross-Skilling
• Effective Rostering
• The Intergenerational Workforce
90% of last year’s attendees said that this is an invaluable event not to be missed!
For more information please contact IQPC and quote Priority Code C*100/LN
Phone: (02) 9223 2600
Or Visit the Website: www.iqpc.com/au/gccnz