Developing Key Performance Indicators for Consumer-Directed Health Care and Pay-For-Performance

Venue: your office

Location: your office, United States

Event Date/Time: Mar 20, 2007 End Date/Time: Mar 20, 2007
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The movements toward consumerism and the use of sophisticated and meaningful data show no signs of slowing down as more and more people are making active choices in their health care. Consumer-Directed Health Care has the potential to force changes in pricing transparency, discounting / package pricing policies, and point-of-service / self-pay collection practices. Pay For Performance has the potential to force information system changes and/or mandate new investments, as well as compelling staffing increases. Both trends bring the risk of higher costs and lower reimbursement. Providers wishing to thrive in this environment will be those who are prepared and execute the best. During this session, you'll find out how using Key Performance Indicators (KPIs) to measure and manage performance will be critical to your organization's success.
• The KPIs that will be most important to implement in your organization.
• Strategies to use KPIs effectively to improve performance and position your organization for pay-for-performance.
• Best practice monitoring, reporting and follow-through approaches to use with your KPIs.
Key Areas Covered Include: Key Performance Indicators, Consumer-Directed Health Care, Pay-For-Performance, Key Performance Indicators for CDHC and P4P, Valuable appendices.


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