Customer Service Excellence: How to win and keep customers

Venue: Dubai

Location: Dubai, United Arab Emirates

Event Date/Time: Dec 16, 2007 End Date/Time: Dec 18, 2007
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Description

By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting them. Agree on a strategy to rec

Venue