9th Annual Customer Retention Forum

Venue: Singapore

Location: Singapore, Singapore

Event Date/Time: Jun 23, 2009 End Date/Time: Jun 23, 2009
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Description

Customers are your most valuable asset! • Acquiring new customers can cost 5 -7 times more than satisfying and retaining current customers • 2% increase in customer retention has the same effect on profits as cutting costs by 10% • The

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