Customer Loyalty Summit

Venue: Coral Gables

Location: Coral Gables, Florida, United States

Event Date/Time: Nov 12, 2007 End Date/Time: Nov 15, 2007
Early Registration Date: Sep 28, 2007
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IQPC is pleased to introduce our Customer Loyalty Summit, designed to explore best strategies for developing and maintaining customer loyalty. Find out how to prevent your brand from becoming a commodity and how to keep your customers. We will take a big picture, strategic look at the topic by demonstrating how it is the key to competitive advantage and impacts the bottom line. A small increase in customer loyalty can have a huge impact on bottom line revenue. Attendees will find out what’s new, what’s proven, and what works in:

• Marketing communications
• Measurement and analysis
• Customer education and response
• Technology, self service and service enabling
• Human Resources and motivation
• Fostering a customer focused culture.

For more information on our conference content, please visit or call 1-800-882-8684