3rd Annual Call Center Summit

Venue: Colonnade Hotel Coral Gables* Miami, FL

Location: Miami, Florida, United States

Event Date/Time: Jan 28, 2008 End Date/Time: Jan 31, 2008
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The Call Center Summit 2008 will present a dynamic forum for the exchange of ideas and formation of new business partnerships for all those involved in development and management of call centers, contact centers and customer service. Expect all new topics, especially in the area of emerging technologies, customer service and metrics. This event will include keynote addresses, plus three tracks comprising several track themes including: tools and technology, performance metrics, leadership and staff development, and quantifying the impact of improved customer satisfaction.
To register please call 1-800-882-8684 or visit us online at www.iqpc.com/us/callcentersummit