Event Date/Time: Feb 25, 2008
End Date/Time: Jan 27, 2008
This conference analyzes case studies of integrating the customer experience for external customers and for internal customers along various pieces of the business to drive productive results in a manner that allows you to retain customers and employees. This program understands the vitality of a top-down approach. Fortune 500 organizations will explain best practices in attaining senior level management buy-in as well as gaining organization-wide support to succeed through collaboration.
To register please call 1-800-882-8684 or visit us online at www.iqpc.com/us/callcentersummit