IF QUALITY MATTERS, WHY DOESNT THE CUSTOMERS?

Venue: Kuala Kumpur

Location: Kuala Kumpur, Malaysia

Event Date/Time: Nov 25, 2009 End Date/Time: Nov 25, 2009
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Description

Although we have made great strides over the last century in closing the quality gap, non-the- less, it seems that we are still wrestling with the notion of customer satisfaction and loyalty. This seminar will cover the major quality develop

Venue