10th Annual Customer Experience Conference
Venue: The Ritz-Carlton Hotel
|Event Date/Time: Feb 25, 2008||End Date/Time: Feb 27, 2008|
|Registration Date: Feb 25, 2008|
|Early Registration Date: Dec 31, 2008|
At this conference, presentations and roundtables will focus on how quality thinking and processes are being applied to what many business leaders are coming to think of as the critical frontier in delivering and sustaining customer value. We will examine how companies can improve their operations, competitive positioning, and profitability by intentionally managing the design and value of the customer experience. Attendees will gain insight from listening to business leaders who have faced the challenges associated with design specification, measurement, and execution.