Ground Handling Excellence in Passenger Services

Venue: Prince Hotel & Residence Kuala Lumpur

Location: Kuala Lumpur, Malaysia

Event Date/Time: Mar 25, 2008 End Date/Time: Mar 26, 2008
Early Registration Date: Jan 11, 2008
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Ground Handling Excellence in Passenger Services
Two Day Conference 25-26 March 2008
Pre- and Post-Conference Masterclasses 24 & 27 March 2008

The conference will serve as a benchmarking platform for all departments and teams involved in airport ground handling services. This niche and brand new event will bring case studies and examples on how to improve and achieve speed, efficiency, and accuracy in ground handling services in order to minimize the turnaround time. Highlights include:

- Leverage on latest technology and strategies for maximum passenger satisfaction
- Implementing safety management systems for ground handling companies for greater efficiency and reliability

- Keeping best quality KPIs –excelling in quality delivery during passenger handling

- Benchmark in passenger handling: what lies ahead for APAC air transport growth

Innovative case studies from major airports, ground handling companies and airlines around the world will bring latest strategies and lessons learned on passenger handling.

Book before 11 January and enjoy great early bird savings!!! To register: email or call +65 6722 9388 or visit


No. 4 Jalan Conlay, 50450
Kuala Lumpur